Samsung Galaxy Xcover 2

Samsung Galaxy Xcover 2

You can't use Wi-Fi - Samsung Galaxy Xcover 2

Cause 3 of 4: Connection is refused by hotspot or access point

If a connection is refused by a hotspot or access point, you can't use Wi-Fi. Hotspots and access points use different security settings. If you can't connect to a hotspot or access point, you may need to change the security settings.

Solution: Contact the hotspot provider or access point administrator to obtain the correct security settings.

Samsung Galaxy Xcover 2

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.