Samsung Galaxy S21+ 5G

Samsung Galaxy S21+ 5G

Android 11.0

I can't send and receive text messages on my Samsung Galaxy S21+ 5G Android 11.0

Cause 2 of 3: The SMS isn't written correctly

To send an SMS, it needs to be written and sent correctly.

Solution: See how to write and send a text message.

Step 1 of 10

Create new text message

Slide your finger upwards on the screen.

Step 2 of 10

Create new text message

Press Samsung.

Step 3 of 10

Create new text message

Press Messages.

Step 4 of 10

Create new text message

Press the new message icon.

Step 5 of 10

Select recipient

Press the search field and key in the first letters of the recipient's name.

Step 6 of 10

Select recipient

Press the required contact.

Step 7 of 10

Select SIM

Press the SIM icon to select the required SIM.

Step 8 of 10

Write text

Press the text input field and write the text for your text message.

Step 9 of 10

Send text message

Press the send icon when you've finished your text message.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Create new text message

Slide your finger upwards on the screen.
Press Samsung.
Press Messages.
Press the new message icon.

2 Select recipient

Press the search field and key in the first letters of the recipient's name.
Press the required contact.

3 Select SIM

Press the SIM icon to select the required SIM.

4 Write text

Press the text input field and write the text for your text message.

5 Send text message

Press the send icon when you've finished your text message.

6 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.