Samsung Galaxy S20 Ultra 5G

Samsung Galaxy S20 Ultra 5G

Android 10.0

My Samsung Galaxy S20 Ultra 5G Android 10.0 uses a large amount of mobile data

Cause 2 of 4: Notifications are turned on

If notifications are turned on, your phone will use mobile data when applications send push notifications and is not connected to a Wi-Fi-network.

Solution: Turn off notifications.

Step 1 of 8

Find "Notifications"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Notifications"

Press the settings icon.

Step 3 of 8

Find "Notifications"

Press Notifications.

Step 4 of 8

Turn notifications on or off

Press See all.

Step 5 of 8

Turn notifications on or off

Press the drop down list.

Step 6 of 8

Turn notifications on or off

Press the required setting.

Step 7 of 8

Turn notifications on or off

Press the indicators next to the required apps to turn the function on or off.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Notifications"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Notifications.

2 Turn notifications on or off

Press See all.
Press the drop down list.
Press the required setting.
Press the indicators next to the required apps to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.