Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

You can't receive voice calls - Samsung Galaxy Note 10.1

Cause 2 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 13

Find "Voice call"

Press the menu icon.

Step 2 of 13

Find "Voice call"

Press Phone.

Step 3 of 13

Find "Voice call"

Press the menu icon.

Step 4 of 13

Find "Voice call"

Press Call settings.

Step 5 of 13

Find "Voice call"

Press Call forwarding.

Step 6 of 13

Find "Voice call"

Press Voice call.

Samsung Galaxy Note 10.1
Step 7 of 13

Cancel all diverts

The current settings will be displayed.

Step 8 of 13

Cancel all diverts

Press one of the following options:
Always forward

Step 9 of 13

Cancel all diverts

Forward when busy

Step 10 of 13

Cancel all diverts

Forward when unanswered

Step 11 of 13

Cancel all diverts

Forward when unreachable

Step 12 of 13

Cancel all diverts

Press Disable.
Repeat until all diverts have been cancelled.

Step 13 of 13

Exit

Press the home icon to return to standby mode.

1 Find "Voice call"

Press the menu icon.
Press Phone.
Press the menu icon.
Press Call settings.
Press Call forwarding.
Press Voice call.

2 Cancel all diverts

The current settings will be displayed.
Samsung Galaxy Note 10.1
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable.
Repeat until all diverts have been cancelled.

3 Exit

Press the home icon to return to standby mode.

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