Samsung Galaxy A5

Samsung Galaxy A5

How to guides

Cancel all diverts

If you no longer wish to divert your calls to your voicemail or another number, you need to cancel the diverts.

Step 1 of 15

Find "Voice call"

Press Phone.

Step 2 of 15

Find "Voice call"

Press Keypad.

Step 3 of 15

Find "Voice call"

Press the menu icon.

Step 4 of 15

Find "Voice call"

Press Settings.

Step 5 of 15

Find "Voice call"

Press Call.

Step 6 of 15

Find "Voice call"

Press More settings.
After a moment the current settings are displayed.

Step 7 of 15

Find "Voice call"

Press Call forwarding.

Step 8 of 15

Find "Voice call"

Press Voice call.

Step 9 of 15

Cancel all diverts

The current settings are displayed.

Step 10 of 15

Cancel all diverts

Press one of the following options:
Always forward

Step 11 of 15

Cancel all diverts

Forward when busy

Step 12 of 15

Cancel all diverts

Forward when unanswered

Step 13 of 15

Cancel all diverts

Forward when unreachable

Step 14 of 15

Cancel all diverts

Press Disable.
Repeat until all diverts have been cancelled.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1. Find "Voice call"

Press Phone.
Press Keypad.
Press the menu icon.
Press Settings.
Press Call.
Press More settings.
After a moment the current settings are displayed.
Press Call forwarding.
Press Voice call.

2. Cancel all diverts

The current settings are displayed.
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable.
Repeat until all diverts have been cancelled.

3. Return to the home screen

Press the Home key to return to the home screen.

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