Samsung Galaxy A5 (2016)

Samsung Galaxy A5 (2016)

Android 5.1.1

I can't start my Samsung Galaxy A5 (2016) Android 5.1.1

Cause 1 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 9

Find "Lock screen and security"

Slide your finger downwards starting from the top of the screen.

Step 2 of 9

Find "Lock screen and security"

Press the settings icon.

Step 3 of 9

Find "Lock screen and security"

Press Lock screen and security.

Step 4 of 9

Create phone lock code using a fingerprint

Press Screen lock type.

Step 5 of 9

Create phone lock code using a fingerprint

Press Fingerprints.

Step 6 of 9

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint and create an extra phone lock code.

Step 7 of 9

Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.

Step 8 of 9

Turn off use of phone lock code

Press None.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Lock screen and security"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen and security.

2 Create phone lock code using a fingerprint

Press Screen lock type.
Press Fingerprints.
Follow the instructions on the screen to create the phone lock code using your fingerprint and create an extra phone lock code.

3 Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.
Press None.

4 Return to the home screen

Press the Home key to return to the home screen.

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