Samsung Galaxy A5 (2016)

Android 5.1.1

I can't use the internet connection on my Samsung Galaxy A5 (2016) Android 5.1.1

Cause 4 of 4: There's an error in your phone's operating system

If there's an error in the operating system on your phone, it may help restarting it.

Step 1 of 2

Restart your phone

Press and hold the Bottom volume key.

Step 2 of 2

Restart your phone

At the same time, press and hold On/Off until your phone restarts.

Press and hold the Bottom volume key.

At the same time, press and hold On/Off until your phone restarts.

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