Huawei Y7

Huawei Y7

Android 7.0

My Huawei Y7 Android 7.0 uses a large amount of mobile data

Cause 1 of 4: Mobile data usage for applications is turned on

If mobile data usage for applications is turned on, the applications will use mobile data when your phone is not connected to a Wi-Fi network.

Solution: Turn off mobile data usage for applications.

Step 1 of 8

Turn mobile data on or off

Slide your finger downwards starting from the top of the screen.

Step 2 of 8

Turn mobile data on or off

Press Mobile data to turn the function on or off.

Step 3 of 8

Turn mobile data on or off

Press the Home key to return to the home screen.

Step 4 of 8

Turn use of mobile data for applications on or off

Press Settings.

Step 5 of 8

Turn use of mobile data for applications on or off

Press Mobile data.

Step 6 of 8

Turn use of mobile data for applications on or off

Press Networked apps.

Step 7 of 8

Turn use of mobile data for applications on or off

Press the field next to the application name in the "Mobile data" column to turn the function on or off.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide your finger downwards starting from the top of the screen.
Press Mobile data to turn the function on or off.
Press the Home key to return to the home screen.

2 Turn use of mobile data for applications on or off

Press Settings.
Press Mobile data.
Press Networked apps.
Press the field next to the application name in the "Mobile data" column to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.