Huawei Y5 III

Huawei Y5 III

Android 6.0

I can't make voice calls on my Huawei Y5 III Android 6.0

Cause 3 of 15: Flight mode is turned on

When flight mode is turned on, all wireless connections on the phone are turned off, including the connection to the mobile network.

Solution: Turn off flight mode.

Step 1 of 4

Turn flight mode on or off

Slide your finger downwards starting from the top of the screen.

Step 2 of 4

Turn flight mode on or off

Press Shortcuts.

Step 3 of 4

Turn flight mode on or off

Press Airplane Mode to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the Home key to return to the home screen.

1 Turn flight mode on or off

Slide your finger downwards starting from the top of the screen.
Press Shortcuts.
Press Airplane Mode to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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