Apple iPad Pro 12.9

Apple iPad Pro 12.9

iOS 11.0

Short battery life on my Apple iPad Pro 12.9 iOS 11.0

Cause 10 of 13: There are too many running applications

If you've used many applications on your tablet, the power consumption may increase because the applications keep running in the background.

Solution: End running applications.

Step 1 of 3

End running applications

Slide your finger upwards starting from the bottom of the screen.

Step 2 of 3

End running applications

Slide the required application upwards to end it.

Step 3 of 3

Return to the home screen

Press the Home key to return to the home screen.

1 End running applications

Slide your finger upwards starting from the bottom of the screen.
Slide the required application upwards to end it.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.