Samsung Galaxy Xcover 2

Samsung Galaxy Xcover 2

You can't use the internet - Samsung Galaxy Xcover 2

Cause 2 of 3: Your phone hasn't been correctly set up for internet access

If the internet settings in your phone are incorrect, you can't access the internet.

Solution: Set up your phone for internet access.

Step 1 of 24

Find "Access Point Names"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 24

Find "Access Point Names"

Press More settings.

Step 3 of 24

Find "Access Point Names"

Press Mobile networks.

Step 4 of 24

Find "Access Point Names"

Press Access Point Names.

Step 5 of 24

Create new data connection

Press the Menu key.

Step 6 of 24

Create new data connection

Press New APN.

Step 7 of 24

Enter data connection name

Press Name.

Step 8 of 24

Enter data connection name

Key in Vodafone Internet and press OK.

Step 9 of 24

Enter APN

Press APN.

Step 10 of 24

Enter APN

Key in www.vodafone.net.nz and press OK.

Step 11 of 24

Enter country code

Press MCC.

Step 12 of 24

Enter country code

Key in 530 and press OK.

Step 13 of 24

Enter network code

Press MNC.

Step 14 of 24

Enter network code

Key in 01 and press OK.

Step 15 of 24

Select authentication type

Press Authentication type.

Step 16 of 24

Select authentication type

Press PAP.

Step 17 of 24

Select APN type

Press APN type.

Step 18 of 24

Select APN type

Key in default and press OK.

Step 19 of 24

Select data bearer

Press Bearer.

Step 20 of 24

Select data bearer

Press Unspecified.

Step 21 of 24

Save and activate data connection

Press the Menu key.

Step 22 of 24

Save and activate data connection

Press Save.

Step 23 of 24

Save and activate data connection

Press the field next to the data connection to fill in the field.

Step 24 of 24

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access Point Names"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press More settings.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Internet and press OK.

4 Enter APN

Press APN.
Key in www.vodafone.net.nz and press OK.

5 Enter country code

Press MCC.
Key in 530 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Select data bearer

Press Bearer.
Press Unspecified.

10 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to the data connection to fill in the field.

11 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.