Samsung Galaxy Tab S 10.5

Samsung Galaxy Tab S 10.5

You can't send picture messages - Samsung Galaxy Tab S 10.5

Cause 1 of 4: The picture message is written and/or sent incorrectly

The picture message isn't sent due to an input error.

Solution: Write and send a picture message correctly.

Step 1 of 16

Create picture message

Press the menu icon.

Step 2 of 16

Create picture message

Press Messages.

Step 3 of 16

Create picture message

Press the new message icon.

Step 4 of 16

Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 5 of 16

Write the text

Press Enter message.
Write the text for your picture message.

Step 6 of 16

Insert pictures, video clips and audio files

Press the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 7 of 16

4a - Insert picture

Press Image.
Go to the required folder.

Step 8 of 16

4a - Insert picture

Press the required picture to select it.

Step 9 of 16

4a - Insert picture

Press Done.

Step 10 of 16

4b - Insert video clip

Press Video.
Go to the required folder.

Step 11 of 16

4b - Insert video clip

Press the required video clip.

Step 12 of 16

4c - Insert audio file

Press Audio.
Go to the required folder.

Step 13 of 16

4c - Insert audio file

Press the field in the corner of the required audio file until it's selected.

Step 14 of 16

4c - Insert audio file

Press Done.

Step 15 of 16

Send the picture message

Press the send icon when you've finished your picture message.

Step 16 of 16

Return to the home screen

Press the Home key to return to the home screen.

1 Create picture message

Press the menu icon.
Press Messages.
Press the new message icon.

2 Select recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the text

Press Enter message.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the attachment icon.
Choose one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Image.
Go to the required folder.
Press the required picture to select it.
Press Done.

6 4b - Insert video clip

Press Video.
Go to the required folder.
Press the required video clip.

7 4c - Insert audio file

Press Audio.
Go to the required folder.
Press the field in the corner of the required audio file until it's selected.
Press Done.

8 Send the picture message

Press the send icon when you've finished your picture message.

9 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.