Samsung Galaxy Tab 7.7

Samsung Galaxy Tab 7.7

You can't turn on your phone - Samsung Galaxy Tab 7.7

Cause 2 of 3: Your phone isn't assembled correctly

If your SIM or battery isn't inserted correctly, you can't turn on your phone.

Solution: Make sure that both SIM and battery are inserted correctly.

Step 1 of 4

Insert SIM

Open the small cover on the side of your device.

Step 2 of 4

Insert SIM

Turn your SIM as illustrated on the cover.

Step 3 of 4

Insert SIM

Slide your SIM into the holder until it clicks into place.

Step 4 of 4

Insert SIM

Close the cover again.

1 Insert SIM

Open the small cover on the side of your device.
Turn your SIM as illustrated on the cover.
Slide your SIM into the holder until it clicks into place.
Close the cover again.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.