Samsung Galaxy S20 5G

Samsung Galaxy S20 5G

Android 10.0

Turn your phone on and off

Read help info

Before you can turn on your phone, you need to insert your SIM into your phone.

Step 1 of 6

1. Turn on your phone

Press and hold the Side key until your phone is turned on.

Step 2 of 6

2. Enter your PIN

If you're asked to key in your PIN, do so and press OK.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from One NZ.

Step 3 of 6

3. Turn off your phone

Slide two fingers downwards starting from the top of the screen.

Step 4 of 6

3. Turn off your phone

Press the power off icon.

Step 5 of 6

3. Turn off your phone

Press Power off.

Step 6 of 6

3. Turn off your phone

Press Power off.

1. Turn on your phone

Press and hold the Side key until your phone is turned on.

2. Enter your PIN

If you're asked to key in your PIN, do so and press OK.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from One NZ.

3. Turn off your phone

Slide two fingers downwards starting from the top of the screen.

Press the power off icon.

Press Power off.

Press Power off.

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