Calls and contacts
Office and leisure
Cause 1 of 3: There's a connection error
If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.
Solution: Restart your phone.
Restart your phone
Press and hold On/Off.
Simultaneously, press and hold the lower part of the Volume key until your phone restarts.
Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.