Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

There's no incoming call alert - Samsung Galaxy Note 10.1

Cause 1 of 2: Your phone is set to silent mode

If your phone is set to silent mode, there will be no incoming call alert or message alert when you get a call or a message.

Solution: Turn off silent mode.

Step 1 of 3

Turn silent mode on or off

Press and hold On/Off.

Step 2 of 3

Turn silent mode on or off

To turn on silent mode:
Press the silent mode icon.

Step 3 of 3

Turn silent mode on or off

To turn off silent mode:
Press the speaker icon.

1 Turn silent mode on or off

Press and hold On/Off.
To turn on silent mode:
Press the silent mode icon.
To turn off silent mode:
Press the speaker icon.

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