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Samsung Galaxy Note 10.1

Samsung Galaxy Note 10.1

The touch screen isn't responding - Samsung Galaxy Note 10.1

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

Samsung Galaxy Note 10.1
Step 1 of 9

Select option

Select one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 9

1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.

Step 3 of 9

1a - Turn key lock on or off

To turn off the key lock:
Briefly press On/Off.
Slide your finger upwards.

Step 4 of 9

1b - Select setting for automatic key lock

Press the menu icon.

Step 5 of 9

1b - Select setting for automatic key lock

Press Settings.

Step 6 of 9

1b - Select setting for automatic key lock

Press Display.

Step 7 of 9

1b - Select setting for automatic key lock

Press Screen timeout.

Step 8 of 9

1b - Select setting for automatic key lock

Press the required period.

Step 9 of 9

1b - Select setting for automatic key lock

Press the home icon.

1 Select option

Select one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
Samsung Galaxy Note 10.1

2 1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.
To turn off the key lock:
Briefly press On/Off.
Slide your finger upwards.

3 1b - Select setting for automatic key lock

Press the menu icon.
Press Settings.
Press Display.
Press Screen timeout.
Press the required period.
Press the home icon.

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