Samsung Galaxy A51

Samsung Galaxy A51

Android 10.0

I can't send and receive text messages on my Samsung Galaxy A51 Android 10.0

Cause 1 of 3: The message centre number is incorrect

The message centre ensures that your SMS is sent to the recipient. Consequently, the correct message centre number needs to be saved in the phone.

Solution: Enter the message centre number.

Step 1 of 8

Find "Message Centre"

Press the message icon.

Step 2 of 8

Find "Message Centre"

Press the menu icon.

Step 3 of 8

Find "Message Centre"

Press Settings.

Step 4 of 8

Find "Message Centre"

Press More settings.

Step 5 of 8

Find "Message Centre"

Press Text messages.

Step 6 of 8

Find "Message Centre"

Press Message Centre below the required SIM.

+6421600600
Step 7 of 8

Set the message centre number

Key in +6421600600 and press Set.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Message Centre"

Press the message icon.
Press the menu icon.
Press Settings.
Press More settings.
Press Text messages.
Press Message Centre below the required SIM.

2 Set the message centre number

Key in +6421600600 and press Set.
+6421600600

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.