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Samsung Galaxy A5

Samsung Galaxy A5

How to guides

Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Step 1 of 5

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 5

Press Backup and reset.

Step 3 of 5

Press Factory data reset.

Step 4 of 5

Press Reset device.

Step 5 of 5

Press Erase everything.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your phone and prepare it for use.

1. Find "Factory data reset"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Backup and reset.
Press Factory data reset.

2. Restore factory default settings

Press Reset device.
Press Erase everything.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your phone and prepare it for use.

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