Skip to content
 
 
 
 
 
 
 
 
 
 
 
 
Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

Android 6.0

I can't start my Samsung Galaxy A5 (2017) Android 6.0

We have found 7 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:

Can you turn on your phone?
Yes No

Why do we ask this question?

It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.

Get information on...

Or select...

Another device

Network Status

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.