Samsung Galaxy A5 (2017)

Android 6.0

I can't make voice calls on my Samsung Galaxy A5 (2017) Android 6.0

Cause 2 of 3: There's a connection error

If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

Step 1 of 2

Restart your phone

Press and hold On/Off.

Step 2 of 2

Restart your phone

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

Press and hold On/Off.

Simultaneously, press and hold the Bottom volume key until your phone is restarted.

See how to turn on your phone.

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