Samsung B2710

Samsung B2710

You can't use the internet - Samsung B2710

Cause 2 of 3: Your phone hasn't been correctly set up for internet access

If the internet settings in your phone are incorrect, you can't access the internet.

Solution: Set up your phone for internet access.

Step 1 of 20

Find "Connections"

Press Menu.

Step 2 of 20

Find "Connections"

Scroll to Settings and press the Navigation key.

Step 3 of 20

Find "Connections"

Scroll to Network and press the Navigation key.

Step 4 of 20

Find "Connections"

Scroll to Connections and press the Navigation key.

Step 5 of 20

Create new data connection

Press the Navigation key.

Step 6 of 20

Create new data connection

Press Options.

Step 7 of 20

Create new data connection

Scroll to Create and press the Navigation key.

Samsung B2710
Step 8 of 20

Enter name

Key in Vodafone Internet

Step 9 of 20

Enter APN

Scroll to Access name and key in vodafone

Step 10 of 20

Select authentication type

Scroll to Auth type.

Step 11 of 20

Select authentication type

Scroll to Normal and press the Navigation key.

Step 12 of 20

Save data connection

Press the Navigation key to save the data connection.

Step 13 of 20

Save data connection

Press Disconnect to return to the home screen.

Step 14 of 20

Select data connection

Press Menu.

Step 15 of 20

Select data connection

Scroll to Internet and press the Navigation key.

Step 16 of 20

Select data connection

Press Options.

Step 17 of 20

Select data connection

Scroll to Settings and press the Navigation key.

Step 18 of 20

Select data connection

Scroll to Internet profiles and press the Navigation key.

Step 19 of 20

Select data connection

Scroll to the data connection and press the Navigation key.

Step 20 of 20

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Connections"

Press Menu.
Scroll to Settings and press the Navigation key.
Scroll to Network and press the Navigation key.
Scroll to Connections and press the Navigation key.

2 Create new data connection

Press the Navigation key.
Press Options.
Scroll to Create and press the Navigation key.

3 Enter name

Key in Vodafone Internet
Samsung B2710

4 Enter APN

Scroll to Access name and key in vodafone

5 Select authentication type

Scroll to Auth type.
Scroll to Normal and press the Navigation key.

6 Save data connection

Press the Navigation key to save the data connection.
Press Disconnect to return to the home screen.

7 Select data connection

Press Menu.
Scroll to Internet and press the Navigation key.
Press Options.
Scroll to Settings and press the Navigation key.
Scroll to Internet profiles and press the Navigation key.
Scroll to the data connection and press the Navigation key.

8 Return to the home screen

Press Disconnect to return to the home screen.

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