Samsung B2710

You can't make voice calls - Samsung B2710

Cause 1 of 9: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through.

Solution: Turn off your own caller identification.

Step 1 of 7

Find "Show my number"

Press Menu.

Step 2 of 7

Find "Show my number"

Scroll to Settings and press the Navigation key.

Step 3 of 7

Find "Show my number"

Scroll to Call and press the Navigation key.

Step 4 of 7

Find "Show my number"

Scroll to All calls and press the Navigation key.

Step 5 of 7

Find "Show my number"

Scroll to Show my number and press the Navigation key.

Step 6 of 7

Turn your own caller identification on or off

Highlight Send or Hide and press the Navigation key.

Step 7 of 7

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Show my number"

Press Menu.

Scroll to Settings and press the Navigation key.

Scroll to Call and press the Navigation key.

Scroll to All calls and press the Navigation key.

Scroll to Show my number and press the Navigation key.

2 Turn your own caller identification on or off

Highlight Send or Hide and press the Navigation key.

3 Return to the home screen

Press Disconnect to return to the home screen.

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Samsung B2710

You can't make voice calls - Samsung B2710

1 Find "Show my number"

2 Turn your own caller identification on or off

3 Return to the home screen

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Customer Impacting Events

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