Huawei Y7

Huawei Y7

Android 7.0

I can't turn on my Huawei Y7 Android 7.0

Cause 3 of 3: The battery is defective

If the battery is faulty, you can't turn on your phone.

Solution: Go to the manufacturer's web page to see if it's possible to change the battery.

Huawei Y7

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.