Skip to content
 
 
 
 
 
 
 
 
 
 
 
 
Huawei nova 5T

Huawei nova 5T

Android 10.0

I can't use the internet connection on my Huawei nova 5T Android 10.0

We have found 4 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?
Yes No

Why do we ask this question?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone's internet connection.

Get information on...

Or select...

Another device

Network Status

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.