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HTC One

HTC One

How to guides

Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Step 1 of 6

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 6

Press Backup & reset.

Step 3 of 6

Press Reset phone.

Step 4 of 6

Press Erase all data until the display tells you that the function is turned on.

Step 5 of 6

Press OK.

Step 6 of 6

Press OK to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your phone and prepare it for use.

1. Find "Reset phone"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Backup & reset.
Press Reset phone.

2. Restore factory default settings

Press Erase all data until the display tells you that the function is turned on.
Press OK.
Press OK to confirm.
Wait a moment while the factory default settings are restored.
Follow the instructions on the display to set up your phone and prepare it for use.

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