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BlackBerry 9900 Bold

BlackBerry 9900 Bold

Troubleshooting

You can't use Wi-Fi

Cause 1 of 4: Wi-Fi is turned off in your phone

If Wi-Fi is turned off in your phone, you can't find a Wi-Fi network.

Solution: Turn on Wi-Fi.

Step 1 of 9

Find "Manage Connections"

Press the Menu key twice.

Step 2 of 9

Find "Manage Connections"

Press Manage Connections.

Step 3 of 9

Turn on Wi-Fi

Press Wi-Fi to turn on Wi-Fi.

Step 4 of 9

Turn on Wi-Fi

When the box next to the menu item is ticked (V), Wi-Fi is turned on.

Step 5 of 9

Select Wi-Fi network

Press Wi-Fi Network.A list of available Wi-Fi networks is displayed.

Step 6 of 9

Select Wi-Fi network

Press the required Wi-Fi network.Follow the instructions on the display to select security settings, if required.

Step 7 of 9

Select Wi-Fi network

Press Connect.

Step 8 of 9

Exit

Press Disconnect.

Step 9 of 9

Exit

Press the Return key to return to standby mode.

1 Find "Manage Connections"

Press the Menu key twice.
Press Manage Connections.

2 Turn on Wi-Fi

Press Wi-Fi to turn on Wi-Fi.
When the box next to the menu item is ticked (V), Wi-Fi is turned on.

3 Select Wi-Fi network

Press Wi-Fi Network.
A list of available Wi-Fi networks is displayed.
Press the required Wi-Fi network.
Follow the instructions on the display to select security settings, if required.
Press Connect.

4 Exit

Press Disconnect.
Press the Return key to return to standby mode.

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