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BlackBerry 9900 Bold

BlackBerry 9900 Bold

How to guides

Divert calls to voicemail

Your price plan includes voicemail where callers can leave a voice message when you don't answer a call. Follow these instructions to divert calls to your voicemail.

Step 1 of 20

Find "Call Forwarding"

Press Connect.

Step 2 of 20

Find "Call Forwarding"

Press the Menu key.

Step 3 of 20

Find "Call Forwarding"

Press Options.

Step 4 of 20

Find "Call Forwarding"

Press Call Forwarding.

Step 5 of 20

Select setting

Press Forward Calls.

Step 6 of 20

Select setting

Press one of the following options:
Always, go to 2a.

Step 7 of 20

Select setting

Conditional, go to 2b.

Step 8 of 20

2a - "Always"

Press Forward All Calls.

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 9 of 20

2a - "Always"

Press New Number....

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 10 of 20

2a - "Always"

Press [Use Once].
Key in 707

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 11 of 20

2a - "Always"

Press the Menu key.

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 12 of 20

2a - "Always"

Press Continue.

If you choose to divert all calls, the divert icon is displayed in standby mode.
Step 13 of 20

2b - "Conditional"

Press If Busy, If No Reply or If Not Reachable.

Step 14 of 20

2b - "Conditional"

Press New Number....

Step 15 of 20

2b - "Conditional"

Press [Use Once].
Key in 707

Step 16 of 20

2b - "Conditional"

Press the Menu key.

Step 17 of 20

2b - "Conditional"

Press Continue.

Step 18 of 20

Save setting

Press the Menu key.

Step 19 of 20

Save setting

Press Save.
A request to turn on the setting is sent to the network.

Step 20 of 20

Exit

Press Disconnect to return to standby mode.

1. Find "Call Forwarding"

Press Connect.
Press the Menu key.
Press Options.
Press Call Forwarding.

2. Select setting

Press Forward Calls.
Press one of the following options:
Always, go to 2a.
Conditional, go to 2b.

3. 2a - "Always"

Press Forward All Calls.
If you choose to divert all calls, the divert icon is displayed in standby mode.
Press New Number....
If you choose to divert all calls, the divert icon is displayed in standby mode.
Press [Use Once].
Key in 707
If you choose to divert all calls, the divert icon is displayed in standby mode.
Press the Menu key.
If you choose to divert all calls, the divert icon is displayed in standby mode.
Press Continue.
If you choose to divert all calls, the divert icon is displayed in standby mode.

4. 2b - "Conditional"

Press If Busy, If No Reply or If Not Reachable.
Press New Number....
Press [Use Once].
Key in 707
Press the Menu key.
Press Continue.

5. Save setting

Press the Menu key.
Press Save.
A request to turn on the setting is sent to the network.

6. Exit

Press Disconnect to return to standby mode.

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