Apple iPhone 5s (iOS8)

Apple iPhone 5s

iOS 9.0 iOS8
iOS7
If you don’t know your device’s software version, you can check it by selecting Settings > General > About.

Troubleshooting

You can't receive picture messages

We have found 2 possible solutions to your problem.
Before you start this troubleshooting guide you need to check one important thing:

Can you send picture messages?
Yes No

Why do we ask this question?

Why do we ask this question?
If you can't send a picture message you need to solve this problem first. Solving this problem will most likely also solve your problem with receiving picture messages.

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