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Apple iPad with Retina display

Apple iPad with Retina display

How to guides

Activate device

When you've restored the factory default settings, you need to activate your device. Follow these instructions to activate your device.

Step 1 of 57

Turn on your device

Press and hold On/Off until your device is turned on.

Step 2 of 57

Turn on your device

Drag the arrow right.

Step 3 of 57

Turn on your device

Press Unlock.

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Turn on your device

Key in your PIN and press OK.

Step 5 of 57

Select general settings

To change language:

Step 6 of 57

Select general settings

Press the required language.

Step 7 of 57

Select general settings

Press arrow right.

Step 8 of 57

Select general settings

To change country or area:

Step 9 of 57

Select general settings

Press Show More....

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Select general settings

Press the required country or area.

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Select general settings

Press Next.

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Select connection type

To activate your device using Wi-Fi:

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Select connection type

Press the required Wi-Fi network or Other....

Step 14 of 57

Select connection type

Follow the instructions on the display to connect to the required Wi-Fi network.

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Select connection type

Press Next.

Step 16 of 57

Select connection type

To activate your device using the mobile network:

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Select connection type

Press Use Cellular Connection.

Step 18 of 57

Turn location services on or off

Press Enable Location Services or Disable Location Services.

Step 19 of 57

Turn location services on or off

Press Next.

Step 20 of 57

Turn location services on or off

If you select Disable Location Services:

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Turn location services on or off

Press OK.

Step 22 of 57

Select option

If it's the first time you use an iPad:

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Step 23 of 57

Select option

Press Set Up as New iPad and go to step 5a.

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Step 24 of 57

Select option

If you've used an iPad before and want to restore previous content from an iCloud backup:

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Step 25 of 57

Select option

Press Restore from iCloud Backup and go to step 5b.

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Step 26 of 57

Select option

If you've used an iPad before and want to restore previous content from an iTunes backup:

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Step 27 of 57

Select option

Press Restore from iTunes Backup and go to step 5c.

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Step 28 of 57

5a - "Set Up as New iPad"

Press Next.

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 29 of 57

5a - "Set Up as New iPad"

To activate your device using an existing Apple ID:

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 30 of 57

5a - "Set Up as New iPad"

Press Sign In with an Apple ID.

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 31 of 57

5a - "Set Up as New iPad"

To activate your device using a new Apple ID:

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 32 of 57

5a - "Set Up as New iPad"

Press Create a Free Apple ID.

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 33 of 57

5a - "Set Up as New iPad"

To activate your device without an Apple ID:

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 34 of 57

5a - "Set Up as New iPad"

Press Skip This Step.

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 35 of 57

5a - "Set Up as New iPad"

Press Skip.

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 36 of 57

5a - "Set Up as New iPad"

Follow the instructions on the display to activate your device.

An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Step 37 of 57

5b - "Restore from iCloud Backup"

Press Next.

Step 38 of 57

5b - "Restore from iCloud Backup"

Press Apple ID and key in the username for your Apple ID.

Step 39 of 57

5b - "Restore from iCloud Backup"

Press Password and key in the password for your Apple ID.

Step 40 of 57

5b - "Restore from iCloud Backup"

Press Next.

Step 41 of 57

5b - "Restore from iCloud Backup"

Press Agree.

Step 42 of 57

5b - "Restore from iCloud Backup"

Press Agree to confirm.

Step 43 of 57

5b - "Restore from iCloud Backup"

Press the required backup.

Step 44 of 57

5b - "Restore from iCloud Backup"

Press Restore.

Step 45 of 57

5b - "Restore from iCloud Backup"

Your device restores the contents of the selected backup.

Step 46 of 57

5b - "Restore from iCloud Backup"

Follow the instructions on the display to activate your device.

Step 47 of 57

5c - "Restore from iTunes Backup"

Press Next.

Step 48 of 57

5c - "Restore from iTunes Backup"

Go to www.itunes.com on your computer.

Step 49 of 57

5c - "Restore from iTunes Backup"

Find the download section on the web page to download iTunes.

Step 50 of 57

5c - "Restore from iTunes Backup"

Download and install iTunes on your computer.

Step 51 of 57

5c - "Restore from iTunes Backup"

Start the program iTunes on your computer.

Step 52 of 57

5c - "Restore from iTunes Backup"

Connect the data cable to the socket at the bottom of your device and to your computer's USB port.

Step 53 of 57

5c - "Restore from iTunes Backup"

Click Restore from this backup.

Step 54 of 57

5c - "Restore from iTunes Backup"

Click the drop down list next to Restore from this backup.

Step 55 of 57

5c - "Restore from iTunes Backup"

Click the required backup.

Step 56 of 57

5c - "Restore from iTunes Backup"

Click Continue.

Step 57 of 57

5c - "Restore from iTunes Backup"

Your device restores the contents of the selected backup.

1. Turn on your device

Press and hold On/Off until your device is turned on.
Drag the arrow right.
Press Unlock.
Key in your PIN and press OK.

2. Select general settings

To change language:
Press the required language.
Press arrow right.
To change country or area:
Press Show More....
Press the required country or area.
Press Next.

3. Select connection type

To activate your device using Wi-Fi:
Press the required Wi-Fi network or Other....
Follow the instructions on the display to connect to the required Wi-Fi network.
Press Next.
To activate your device using the mobile network:
Press Use Cellular Connection.

4. Turn location services on or off

Press Enable Location Services or Disable Location Services.
Press Next.
If you select Disable Location Services:
Press OK.

5. Select option

If it's the first time you use an iPad:
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Press Set Up as New iPad and go to step 5a.
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
If you've used an iPad before and want to restore previous content from an iCloud backup:
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Press Restore from iCloud Backup and go to step 5b.
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
If you've used an iPad before and want to restore previous content from an iTunes backup:
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.
Press Restore from iTunes Backup and go to step 5c.
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the device memory from your previous iPad. Click here for information on how to back up the memory.

6. 5a - "Set Up as New iPad"

Press Next.
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
To activate your device using an existing Apple ID:
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Press Sign In with an Apple ID.
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
To activate your device using a new Apple ID:
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Press Create a Free Apple ID.
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
To activate your device without an Apple ID:
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Press Skip This Step.
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Press Skip.
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.
Follow the instructions on the display to activate your device.
An Apple ID gives you access to several functions on your device, such as iCloud, App Store and iTunes. If you choose to activate your device without an Apple ID, you can log on or create an Apple ID at a later time.

7. 5b - "Restore from iCloud Backup"

Press Next.
Press Apple ID and key in the username for your Apple ID.
Press Password and key in the password for your Apple ID.
Press Next.
Press Agree.
Press Agree to confirm.
Press the required backup.
Press Restore.
Your device restores the contents of the selected backup.
Follow the instructions on the display to activate your device.

8. 5c - "Restore from iTunes Backup"

Press Next.
Go to www.itunes.com on your computer.
Find the download section on the web page to download iTunes.
Download and install iTunes on your computer.
Start the program iTunes on your computer.
Connect the data cable to the socket at the bottom of your device and to your computer's USB port.
Click Restore from this backup.
Click the drop down list next to Restore from this backup.
Click the required backup.
Click Continue.
Your device restores the contents of the selected backup.

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