Apple iPad Pro 12.9

Apple iPad Pro 12.9

iOS 11.0

I can't use the internet connection on my Apple iPad Pro 12.9 iOS 11.0

Cause 4 of 4: There's an error in the operating system on your tablet

If there's an error in the operating system on your tablet, it may help restarting it.

Solution: Restart your tablet.

Step 1 of 2

Restart your tablet

Press and hold the Home key.

Step 2 of 2

Restart your tablet

At the same time, press and hold On/Off until your tablet is restarted.

1 Restart your tablet

Press and hold the Home key.
At the same time, press and hold On/Off until your tablet is restarted.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Customer Impacting Events

Mobile ›
Excellent Very Good Good Fair Low No Connection
Landline & Broadband ›
Excellent Very Good Good Fair Low No Connection
main_icn_Play_arrow main_icn_Chevron_down main_icn_Chevron_right main_icn_Chevron_left main_icn_Chevron_up

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.